![]() ![]() When things arent going your way, keep everything in perspective and relax. Make how you react a conscious priority, which means practice daily. So how do you change your reactions to those outside forces? Contrary to what people want to believe, outside influences dont usually determine your happiness or success, rather it is how we react to those influences good or bad. In terms of leadership, its more likely you are what you think. In nutrition the adage is you are what you eat. Reality can be changed dramatically by a single thought. Mental attitude – the power we hold in our heads. But I am advocating in the strongest terms that we assume a positive attitude instead of a negative one. If we wallow in self-pity, everyone will want to shun us and avoid us.Īm I advocating a Pollyanna attitude toward all our problems? No. If we think failure, we will certainly fail. If we think sickly thoughts we probably will be ill. If we think fear thoughts, we will be fearful. If we think miserable thoughts, we will be miserable. Marcus Aurelius, the great philosopher who ruled the Roman Empire, said it simply: Our life is what our thoughts make it.ĭale Carnegie, speaking to that quote said: Yes, if we think happy thoughts, we will be happy. I want to talk about a few of the many ways each of us can develop a winning attitude every day. But this powerful adage is a great reminder that you can put in front of anyone who needs an attitude adjustment. You cant change someones attitude for them. The author, chairperson of the Tourism Management Program of De La Salle-College of Saint Benilde (DLS-CSB) School of Hotel, Restaurant, and Institution Management (SHRIM), is an American Hotel and Lodging Educational Institute (AHLEI)-certified hospitality educator (CHE) and American Hotel and Lodging Association (AHLA)-certified guest service professional (CGSP)-trainer.Your attitude determines your altitude in business and in life. As the saying goes, “It is your attitude, which will determine your altitude.” ![]() While resumes may reflect expertise, only on-hand experience will test one’s attitude and character in day-to-day situations that require a positive outlook. Hard skills hire you, but the lack of soft skills fires you.Īnd thus on the hows, to proceed with the plan to achieve the dream post, constant practice and continuous training are essential while maintaining a good work ethic that others should emulate. The key to advance employability and promotability is the balanced combination of both traits. Hard skills hire you, but the lack of soft skills fires you. In the world of travel and tourism, these skills include customer experience management, facility management, business simulation, marketing, digital fluency, front office operations, food and beverage service and aircraft cabin service, among many others. On the other hand, hard or technical skills, those which can be learned and are essential to accomplish work tasks that entail expertise, are sought-after, especially in post-pandemic industries. Outside of work, these soft skills likewise prove useful as you go through the ups and downs of life. Soft skills, abilities that cannot be quantified such as people skills, emotional intelligence, passion and care, professionalism, communication, adaptability, creativity, resiliency, and team work are all key players in brand building and customer loyalty for business to prosper.įor instance, in the hospitality industry, due to increased competitiveness in the recruitment process, employers expect these traits from employees to successfully face the “better normal.” Thus, it is important for all to possess soft and hard skills that will eventually make them desirable in the field. To pursue your coveted job, however, all aspirants must be equipped with the whats-the talents and traits required to clinch the position. These reasons all have their unique back stories. Some may have personal purpose and motivations, while others hope to honor the wishes of those important to their lives. ![]() The path to a dream career that makes one excitedly jump out of bed whenever you think about it in the morning has three essential steps: Why you want the said career, what you need to achieve it, and how you can move forward with your plan. The whys, whats, and hows toward your dream career
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